Shipping Policy

Shipping Policy

Thank you for shopping with Ravelu. We’re committed to delivering your order in a timely, transparent, and secure manner. Below is everything you need to know about how we ship your items.

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🚚 Estimated Shipping Times

Please note that these are estimated times. Actual delivery may vary due to factors such as local customs, holidays, or carrier delays.

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🕒 Processing Time

All orders are processed within 1–3 business days after payment is confirmed. You’ll receive an email notification once your order has shipped.

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💲 Shipping Costs

• United States

  • Free shipping on orders over $70

  • Flat rate: $1.99 for orders under $70

• Canada, UK, Australia

  • Flat rate: USD1,99

  • Free shipping on orders over USD70 

Shipping costs are calculated and shown at checkout before you complete your purchase.

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📦 Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow 3–5 business days for tracking information to begin updating.

If you haven’t received tracking information after 5 days, please contact us at support@ravelu.com.

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❗ Shipping Delays & Disruptions

We strive to meet our delivery estimates, but sometimes external factors like customs inspections, shipping carrier delays, or supply chain issues may cause unforeseen delays.

We appreciate your patience and understanding as we work to get your items to you as quickly as possible.

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📬 Lost or Stolen Packages

If your tracking shows your order as delivered but you haven’t received it, or if it’s significantly delayed, please reach out to us. We’ll investigate and work with our shipping partners to resolve the issue.

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❓Questions?

We're here to help! For any questions regarding shipping, tracking, or your order, please email us at support@ravelu.com.